Refund Policy At Real Gaming platform, we strive to provide our users with a seamless and enjoyable gaming experience. We understand that there may be instances where users encounter issues with deposits, withdrawals, or transactions on our platform. This refund policy outlines our approach to addressing such situations.

Refund Eligibility:

• Refunds may be considered in the following circumstances:Technical errors or system malfunctions resulting in unintended transactions or loss of funds.Unauthorized transactions on the user's account.
• Refund requests must be submitted within 7 days of the transaction date for consideration.

Refund Process:

• Users must submit a refund request by contacting our customer support team via mail on eliterummy@gmail.com. The request must include:User account details Transaction details (date, amount, transaction ID) Description of the issue or reason for the refund request.
• Our customer support team will review the request and investigate the reported issue.
• If the refund request is approved, the refunded amount will be credited back to the user's account within 7 business days of approval.

Refund Limitations:

• Refunds will be issued only for transactions that meet the eligibility criteria outlined in this policy.
• Refunds will be processed in the original payment method used for the transaction, whenever possible.
• Refunds may be subject to processing fees or charges, which will be deducted from the refunded amount.

Dispute Resolution:

• In the event of a dispute regarding a refund request, Real Gaming Platform reserves the right to conduct further investigation and request additional information from the user.
• Users agree to cooperate with Real Gaming Platform in resolving any disputes or discrepancies related to refund requests.

Amendments to Policy:

• Real Gaming Platform reserves the right to update or modify this refund policy at any time without prior notice. Users are encouraged to review the policy periodically for any changes.

Contact Us:

• If you have any questions or concerns regarding our refund policy, please contact our customer support team at eliterummy@gmail.com.